ABOUT US

Merlin Software has been providing innovative software solutions to SME’s for more than 35 years, with a specialised business management system designed for the retail, rural, automotive and hardware industries. Merlin is proudly South Australian owned and operated – a family company at heart – working with clients across Australia. 

Our software, Cobalt Retail, is a fully integrated and flexible system to track and report on all facets of your business. The software runs from our dedicated, purpose-built Cobalt Enterprise Server and includes comprehensive technical support and standard quarterly upgrades.

 

 

BEGINNING

In 1981, Kevern Kendle (CPA), founded his own business – Kendle Computer Services – to provide management and financial consulting services to South Australian small businesses. It quickly became apparent that computers would play a key role in the future of this market sector, and so the company focused on the supply and support of business computer systems.

From 1984, the company focused on retail point of sale software, becoming the master distributor for Breeze Software in SA, WA and the NT. With the onset of internet tools and the emerging Windows operating systems, the company moved to developing our own software for point of sale and accounting programs, built on over 20 years of experience in the industry.

TODAY

Merlin Software, as it is today, was launched in 2000. Cobalt Retail, our tailored software program, was released in 2012. Cobalt Retail is a fully integrated system to track income, expenses, wages and stock, provide detailed reports, manage multiple locations and facilitate ecommerce. The program runs from our dedicated, purpose-built Cobalt Enterprise server and includes comprehensive technical support and standard quarterly upgrades.

FUTURE

Over the past few years, Cobalt Retail has grown rapidly, developed and designed by our skilled team, to incorporate all of our combined industry knowledge and draw on the latest technological infrastructure. Our primary aim is to help our clients successfully understand and build their businesses, using the tools within our system.

Our clients today are spread across the country, from inner city retail stores, to farming suppliers in rural Australia. We pride ourselves on providing a software solution for our diverse range of clients that remains flexible to their individual needs.

Our priority, as it has always been, is to ensure we provide unparalleled and personalised customer service. Our clients play an integral role in system upgrades, and we listen carefully to their feedback and requests when planning developments. Ongoing training and development is also provided so our clients can extend their knowledge and use the system to its full potential. Most importantly, our support team is dedicated to ensuring that all of our clients can easily resolve technical difficulties and run their business to maximum efficiency.

MEET THE TEAM

Merlin Software is a family company, proudly South Australian owned and operated. Our highly qualified and skilled staff are part of the extended family, and we’re pleased to say many have been with the company for several years.

Louise Garland

Louise Garland

Managing Director

Louise was appointed as Managing Director of Merlin Software in 2003 and has been steadily guiding the overall direction and strategy of the company, ensuring Merlin continues to provide outstanding and personalised customer service. Louise was born in Adelaide, then lived in Memphis, Tennessee for 4 years years, before returning in 2000. Louise worked at Channel 9 for eight years as a news archivist before moving into sales and marketing. She has a wealth of experience in customer service strategies, marketing and event organisation. When she’s not in the office, Louise is busy swimming and travelling – but more often than not, she’s just keeping up with her six children (and one grandchild).

Brad Scott

Brad Scott

General Manager

Brad has been at Merlin Software since 2006. After starting in a support role, he is now General Manager, working to guide the company’s strategic direction across sales, support and development. Brad has a strong background of working in the software, technology, retail and hospitality industries. Brad is born and bred in Adelaide, although did live in London for a year while exploring Europe and Africa. When not in the office, Brad enjoys water skiing, watching movies, following the Crows (of course) and keeping up with the latest technologies.

Drink of choice: Cooper’s Pale Ale

Dwayne McFee

Dwayne McFee

Development Manager

Dwayne commenced with Merlin Software in 2000 as a software developer, and now leads our Development Team. He has a Diploma in IT and Diploma in Management, and his 20 years of experience of working in IT, is a true asset to our company. Dwayne specialises in Microsoft .Net software development, web technologies and managing Window and Linux server environments. My interest are OS Travel, Motorsports, PC Gaming and Bernese Mountain Dogs.

Sam Roberts

Sam Roberts

Operations Manager

Sam was born in Yeppoon in Central Queensland before moving to Brisbane as a young adult. He started with Merlin as a support technician in the Brisbane office over seven years ago, before relocating to Adelaide in 2010. As Operations Manager, Sam now oversees the Sales and Accounts Departments, as well as providing essential insight to our support and development work. He has a Diploma in IT and Certificate IV in Networking. When out of the office, Sam enjoys listening to music, watching TV, renovating his house and spending time with his dog Umar.

David Beard

David Beard

Sales Consultant

David commenced with Merlin Software in 2015, having previously owned a rental car business for 22 years. With his own experience of running a business and self-employment, he enjoys travelling to all ends of Australia and beyond to meet similarly minded business owners. David was born in London, emigrating to Australia in 1981. He has two children and now two grandchildren. When not spending time with his family, David enjoys watching the Moto GP, following Chelsea Football Club and riding his motorbikes – one vintage, one modern – through the beautiful Adelaide Hills.

OUR OFFICE

Merlin Software

270 Grange Road

Flinders Park SA 5025

FOLLOW US

Copyright © 2018 Merlin Software. All rights reserved.